STORE POLICY
QUALITY
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If we wouldn't buy them, we won't sell them. We take pride in our product and want you to be 100% satisfied. That being said - we do work closely with Mother Nature (and she can be unpredictable). If the flowers you receive are not satisfactory, please send a photo to hello@fantasyflowers.ca and we will take care of you.
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Naturally, some flower varieties last longer than others. We purchase flowers with a strong preference leaning towards long-lasting varieties, but we do like some of the "shorter-lasting" ones too. If you do not, please let us know in the special instructions at the checkout.
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THE FINE PRINT
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We don't have magic wands, we make everything custom with our own two hands. Please allow sufficient time between ordering and expecting delivery to be completed.
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We don't read minds, if you don't like/want something in your arrangement please let us know. Express this in the special instructions when placing your order. Example: "no carnations or the color purple".
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